Privacy Policy – Velorafox

Last updated: 2026

Velorafox LLC (“we,” “our,” or “us”) operates the website https://velorafox.com.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or purchase from our website.

1. Company Information

Business Name: Velorafox LLC
Address: 8206 Louisiana Blvd NE, Ste A, Albuquerque, NM 87113, United States
Contact Email: support@velorafox.com

2. Information We Collect

When you visit or make a purchase on Velorafox, we may collect the following information:

  • Personal details (name, email address)
  • Billing information (processed securely via third-party payment providers)
  • Order and transaction details
  • IP address, browser type, and device information
  • Usage data through cookies and tracking technologies

We do not store credit card or payment details on our servers.

3. How We Use Your Information

We use your information to:

  • Process and deliver digital products (ebooks & audiobooks)
  • Send order confirmations and customer support emails
  • Improve website performance and user experience
  • Run advertising and analytics campaigns
  • Prevent fraud and ensure platform security

4. Digital Products

Velorafox sells digital products only, including ebooks and audiobooks.
No physical products are shipped.

Download Access

  • Downloads are limited to 3 attempts per purchase
  • Access is provided immediately after successful payment
  • Sharing or redistributing purchased content is strictly prohibited

5. Payments

Payments on Velorafox are processed securely through trusted third-party providers:

  • PayPal
  • Stripe

Each provider handles your payment data according to their own privacy policies.

6. Refund Policy

Because digital products are delivered immediately, all sales are generally final.

However, if a technical issue prevents you from accessing or using the product, we will make reasonable efforts to fix the issue or resend a working link/file.

✅ If we cannot resolve the technical issue, we will issue a refund.

7. Cookies & Tracking Technologies

Velorafox uses cookies and similar technologies to:

  • Keep users logged in
  • Analyze website traffic and performance
  • Support marketing and advertising efforts

We use:

  • Facebook Pixel
  • Google Ads / Google Analytics

You may disable cookies through your browser settings, but some site features may not function properly.

8. Third-Party Services

We may share limited data with trusted third-party services for:

  • Payment processing
  • Website analytics
  • Advertising and remarketing
  • Email communications

These services operate under their own privacy policies.

9. Data Protection & Security

We take reasonable technical and organizational measures to protect your personal data.
However, no online transmission or storage system is 100% secure.

10. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Opt out of marketing communications
  • Restrict or object to certain data processing activities

To exercise these rights, contact us at:
📧 support@velorafox.com

11. Children’s Information

Velorafox does not knowingly collect personal data from children under the age of 13.
If you believe a child has provided us with personal information, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy at any time.
Any changes will be posted on this page with an updated revision date.

13. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact:

📧 support@velorafox.com
🏢 Velorafox LLC
8206 Louisiana Blvd NE, Ste A
Albuquerque, NM 87113, United States