FREQUENTLY ASKED QUESTIONS
1) How do I download my product?Answer: After payment, your download link appears instantly on the Thank You page. You will also receive the same link by email.
Click the link → the file starts downloading → save it to your device.
2) I can’t find the download link. Where is it?
Answer:
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Check the Thank You page right after checkout.
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Check your email inbox + Spam/Promotions.
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Still missing? Send us your order number and the email used at checkout.
3) Can I get a refund / return?
Digital products can’t be returned, but if there’s any technical issue, we’ll replace the file, resend the link, or refund when the problem can’t be resolved.
4)MP3 vs M4B — what’s the difference
Answer:
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MP3: Works everywhere, easy to play on any device.
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M4B (Audiobook): Best for audiobooks (chapters + remembers your position), especially on iPhone.
5) How do I play M4B on iPhone?
Answer:
Use the BookPlayer app — it plays M4B perfectly and saves your progress.
Download the file → open it in BookPlayer → press play.
6) How do I play MP3 / M4B on Android?
Answer:
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MP3: Any music/audio player works.
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M4B: Use an audiobook player app (most audiobook players support it).
If your phone refuses the download, try downloading on a PC first, then transfer the file.
7) How do I open EPUB and PDF (eBooks)?
Answer:
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PDF: Opens with any PDF reader.
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EPUB: Use an ebook reader app (ebook/EPUB reader).
Download → open with your reader app → start reading.
8) The file won’t download / link doesn’t work. What should I do?
Answer:
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Try Chrome or another browser.
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Disable VPN/ad-block temporarily.
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Refresh the Thank You page or use the email link again.
If it still fails, contact us and we’ll send a fresh link
9) I entered the wrong email at checkout. Can you resend my product?
Answer: Yes. Send us your order number + the correct email, and we’ll resend the download link.
INFORMATION ABOUT US
CONTACT US FOR ANY QUESTIONS